Research firm Gartner has issued a new report noting that it expects IT budgets to increase significantly in 2013 and 2014, led by both cloud computing and CRM initiatives. The reasons given are pretty simple: cloud will provide for cost savings and other long-term efficiencies. Gartner posits that CRM investments will increase due to an … Continue reading
Posted in March 2013 …
I’m Back at Where it all Began
Who says you can’t go home again? When I first started this blog back in 2007, I had no idea what it might become. Now, after six years, hundreds of posts, and a few “owners” later I am back working with a lot of the team I knew while initially launching CRM Outsiders. One of … Continue reading
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